Privacy Policy

This privacy policy sets out how Taylor Plumbing & Heating uses and protects any information that you give us when using this website. Should we ask you to provide certain information by which you can be identified you can be assured that it will only be used in accordance with this privacy policy.

Types of Information Collected

Personal Data:
This is data that identifies you or can be used to identify or contact you and may include your name, address, email address and telephone number. Such information is only collected from you if you voluntarily submit it to us via our contact form.

Non-Personal Data:
Like most website’s, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you.

Purposes for which we hold your Information

We will process any Personal Data you provide to us for the following purposes:

  • To provide you with the service you require.
  • To respond to any communications you might send to us.
  • To use the information to improve our service.
  • We may use the information to customise the website according to your interests.

Disclosure of Information to Third Parties

We will not disclose your Personal Data to third parties unless you have consented to this disclosure. We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

Security

Your Personal Data is held on a secure server. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.

Privacy Policy (continued)

Updating, Verifying and Deleting Personal Data

You may inform us of any changes in your Personal Data, which we will update or delete accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please contact us.

Use of Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You have the ability to accept our website cookies by using the popup toolbar at the top of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to the Website Privacy Policy

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.